Terms of service
Last Updated: September 2026
Welcome to PEYMAAN. These Terms of Service govern your use of our website, purchase of our products, and interaction with our services.
By visiting our website, creating an order, or purchasing a PEYMAAN product, you agree to these Terms of Service. Please read them carefully before using our website.
1. About PEYMAAN
PEYMAAN is a clothing and streetwear brand offering apparel and related products, including embroidered garments and accessories.
For questions regarding these Terms or your order, you may contact us at:
Email: hello.peymaan@gmail.com
Instagram: @Peymaan_official
WhatsApp: 0321 919 919 5
Website: www.Peymaan.com
2. Online Store Terms
By using our website, you confirm that you are legally capable of entering into a purchase agreement or are using the website with the permission of a parent or legal guardian where required.
You may not use our products, website, designs, photographs, branding, or services for unlawful or unauthorized purposes.
Any misuse of the website, including attempts to interfere with its security, functionality, payment systems, or other customers' use of the website, may result in restriction or termination of access.
3. Products
We make reasonable efforts to display our products, embroidery, colours, materials, dimensions, and other details as accurately as possible.
However, actual colours may appear slightly different because of lighting, photography, screen settings, production batches, fabric characteristics, or embroidery thread variations.
Because many PEYMAAN products contain embroidery, minor differences in stitching or positioning may naturally occur between individual garments. Such small production variations do not necessarily indicate a defect.
Customers should carefully review product descriptions, photographs, sizing information, and care instructions before ordering.
4. Product Availability
All products are subject to availability.
We reserve the right to discontinue a product, design, colour, size, or collection without prior notice.
Adding an item to your cart does not guarantee availability until your order has been successfully confirmed.
If an item becomes unavailable after you place an order, we may contact you to arrange an alternative, store credit where applicable, or a refund.
5. Pricing
All prices displayed on the PEYMAAN website are shown in the currency indicated on the website.
We reserve the right to change product prices at any time. However, price changes will not normally affect orders that have already been successfully confirmed.
Any applicable shipping charges, taxes, duties, or other fees will be displayed or communicated where applicable.
If a product is listed at an obviously incorrect price because of a technical or administrative error, we reserve the right to correct the error and, where legally permitted, cancel or contact you regarding the affected order.
6. Orders
When you place an order, you agree to provide accurate and complete information, including your:
- Full name
- Phone number
- Email address
- Delivery address
- Required product, colour and size
- Payment information where applicable
Providing incorrect or incomplete information may cause delays or prevent successful delivery.
PEYMAAN reserves the right to decline or cancel an order where reasonably necessary, including suspected fraud, payment problems, incorrect pricing, product unavailability, or misuse of our services.
If payment has already been collected for an order that we cancel, the appropriate refund will be processed according to the applicable payment method and our policies.
7. Payments
Customers must use one of the payment methods made available during checkout.
Where Cash on Delivery is available, customers should provide genuine contact and delivery information and be available to receive their order.
Orders involving suspected fraudulent activity may be cancelled.
PEYMAAN is not responsible for additional charges independently imposed by a customer's bank, card provider, payment processor, or other financial service provider.
8. Shipping & Delivery
Orders are shipped according to our Shipping Policy.
Estimated delivery times are estimates rather than guaranteed delivery dates unless expressly stated otherwise.
Delivery may occasionally be affected by circumstances outside our reasonable control, including courier delays, weather, public holidays, transportation disruptions, incorrect addresses, or other unforeseen circumstances.
Customers are responsible for providing an accurate and complete delivery address.
Where an order is returned to us because the customer provided incorrect delivery information, refused delivery, or repeatedly failed to receive the parcel, additional shipping charges may apply before the order is dispatched again.
9. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.
Customers should inspect their order after receiving it.
If you receive an incorrect, damaged, or defective item, contact PEYMAAN as soon as reasonably possible using the contact details provided on our website and include your order details and appropriate photographs or videos where requested.
Products that have been worn, washed, altered, damaged after delivery, or otherwise made unsuitable for resale may not qualify for a return or exchange, except where applicable consumer law provides otherwise.
Please consult our Return & Refund Policy before returning any product.
10. Sizing
Customers are responsible for selecting the appropriate size using the size chart provided on our website.
Garment measurements may have small manufacturing tolerances.
We recommend checking the provided measurements rather than relying only on the size label, particularly for oversized or relaxed-fit products.
Any size exchange will be subject to our Return & Refund Policy and product availability.
11. Product Care
PEYMAAN products should be cared for according to the care instructions supplied with the garment or displayed on the relevant product page.
Incorrect washing, drying, ironing, bleaching, or other treatment may damage fabric and embroidery.
PEYMAAN may not be responsible for damage caused by failure to follow the provided care instructions.
12. Intellectual Property
All PEYMAAN branding and original creative material—including the PEYMAAN name, logos, Urdu PEYMAAN artwork, embroidery artwork, garment designs, graphics, photographs, videos, packaging concepts, website content, slogans, and other original creative assets—are owned by or licensed to PEYMAAN, as applicable.
These materials may not be copied, reproduced, modified, distributed, sold, commercially exploited, or presented as another brand's work without authorization from PEYMAAN, subject to applicable law.
Purchasing a PEYMAAN product does not transfer ownership of our intellectual property or grant permission to reproduce our designs commercially.
13. Website Content
We aim to keep information on our website accurate and current. However, occasional errors relating to product descriptions, prices, availability, promotions, photographs, or other information may occur.
Where legally permitted, we reserve the right to correct errors and update website information.
14. Promotions & Discount Codes
Discount codes and promotional offers may have specific eligibility requirements, expiration dates, minimum order values, or other conditions.
Unless specifically stated otherwise, promotional codes cannot be combined.
PEYMAAN reserves the right to withdraw or modify promotions where reasonably necessary, subject to applicable law.
15. Third-Party Services
Our website may use third-party services for functions such as payments, shipping, analytics, social media, or website functionality.
Your use of certain third-party services may also be governed by those providers' own terms and privacy policies.
PEYMAAN is not responsible for independent third-party websites or services beyond what applicable law requires.
16. Personal Information
Your personal information is handled according to our Privacy Policy.
Information may be collected and processed where necessary to operate the website, process orders, arrange deliveries, communicate with customers, prevent fraud, and provide our services.
Please review our Privacy Policy for further information.
17. Limitation of Liability
To the maximum extent permitted by applicable law, PEYMAAN will not be liable for indirect or consequential losses arising from circumstances beyond our reasonable control or from improper use or care of our products.
Nothing in these Terms is intended to exclude or restrict any rights or liabilities that cannot legally be excluded or restricted under applicable consumer law.
18. Prohibited Uses
You must not use the PEYMAAN website to commit fraud, distribute malicious software, interfere with website security, collect information about other users without authorization, impersonate another person, infringe intellectual-property rights, or engage in unlawful activity.
We may restrict access to our services where these Terms are seriously or repeatedly violated.
19. Changes to These Terms
PEYMAAN may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or legal requirements.
The latest version will be published on this page with an updated revision date.
Your use of the website after updated Terms take effect will be governed by the updated Terms, subject to applicable law.
20. Governing Law
These Terms will be governed by the applicable laws of Pakistan, subject to any mandatory consumer protections or jurisdictional requirements that apply to a particular transaction.
21. Contact Us
Questions about these Terms of Service can be sent to:
PEYMAAN
Email: hello.peymaan@gmail.com
Instagram: @Peymaan_official
WhatsApp: 0321 919 919 5
Website: www.Peymaan.com
PEYMAAN — A Promise Woven From Home.