Shipping policy

Last Updated: September 2026

Thank you for shopping with PEYMAAN. We aim to make sure your order reaches you safely and as smoothly as possible. Please review our shipping policy before placing an order.

1. Order Processing

Orders are typically processed within 1–3 business days after confirmation.

During collection launches, sales, public holidays, or periods of high order volume, processing may take slightly longer.

Once your order has been dispatched, you may receive shipping or tracking information through the contact details provided when placing your order.

2. Delivery Within Pakistan

We currently deliver PEYMAAN orders across Pakistan to locations supported by our courier partners.

Estimated delivery times after dispatch are:

Major cities: approximately 2–4 business days
Other cities and areas: approximately 3–7 business days

These timeframes are estimates and may vary depending on your location and courier operations.

3. Shipping Charges

Shipping charges, where applicable, will be displayed at checkout before you complete your order.

PEYMAAN may occasionally offer free shipping as part of a promotion. Any minimum order requirement or other conditions will be stated with the relevant offer.

4. Cash on Delivery

Where available, Cash on Delivery (COD) can be selected at checkout.

Customers using COD must provide a valid phone number and complete delivery address. Our team or courier partner may contact you to confirm your order or delivery.

Repeated refusal of confirmed COD orders or intentionally providing incorrect information may result in restrictions on future COD orders.

5. Order Tracking

Where tracking is available, customers will receive a tracking number or shipment information after their order has been dispatched.

Please allow some time after dispatch for the courier's tracking system to update.

6. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances outside our reasonable control, including:

  • Courier or transportation delays
  • Weather conditions
  • Public holidays
  • Road closures or regional disruptions
  • High order volumes
  • Incorrect or incomplete delivery information
  • Other unforeseen circumstances

We appreciate your patience if your shipment is affected by such circumstances.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, phone number, and contact information when placing an order.

If you notice an error in your shipping information, contact us as soon as possible.

Once an order has been dispatched, we may not be able to change its delivery address.

If a parcel is returned to PEYMAAN because of an incorrect address, failed delivery attempts, or inability to contact the recipient, additional shipping charges may apply if the customer requests re-delivery.

8. Damaged, Missing or Incorrect Orders

Please inspect your order after receiving it.

If your parcel arrives damaged, contains an incorrect product, or an item is missing, contact PEYMAAN as soon as reasonably possible and provide your order details along with clear photographs or an unboxing video where available.

We will review the issue and assist you according to our Return & Refund Policy.

9. International Shipping

PEYMAAN currently ships within Pakistan only.

International shipping may be introduced in the future. Any international shipping rates, delivery estimates, customs duties, and related conditions will be published on our website when the service becomes available.

10. Contact Us

For shipping questions or assistance with an order, contact us:

Email: hello.peymaan@gmail.com
Instagram: @Peymaan_official
WhatsApp: 0321 919 919 5
Website: www.Peymaan.com

PEYMAAN — A Promise Woven From Home.